Good leadership

How to break through fear and become a leader

Unlock your potential and create lasting impact. Discover how to amplify your greatness—personally, professionally, and with purpose. This interactive session will challenge you to push beyond the ordinary and step into extraordinary. Ready to level up?

Ready to crush your inner critic and ignite greater confidence? Join us for insights on actionable strategies to silence head noise, reframe negative thoughts and ignite greater confidence.

"Conscious Reinvention" is all about intentionally transforming—personally or professionally—often sparked by a catalyst like upheaval, burnout, or that nagging feeling of unfulfillment. At that point, you have a choice: get in the driver’s seat or stay in the haze. Join us for an interactive session exploring the mindset shifts, challenges, and breakthroughs that come with choosing reinvention.

Join us for some insights to (re)ignite your spark by moving from the persona to the person to achieve congruence, where your values, beliefs, emotions, and behaviours are aligned internally and externally. And in this state of ‘flow,’ the world’s your oyster.

FBAA has partnered with CPD-GO to offer brokers a smarter, more flexible way to complete CPD. Access seven Business Schools with 80+ short, audio learning courses designed for busy professionals. Each 20-minute course earns 1 PD point, helping you stay compliant and build your business anywhere, anytime. FBAA members enjoy a free 30-day trial and discounted access.

The Professional Standards & Compliance Library helps brokers protect their licence, reputation, and clients by understanding key legal and ethical responsibilities. Each 20-minute course earns you 1 PD point — helping you strengthen your business and stay compliant, anytime, anywhere.

FBAA has partnered with eMatrix — one of Australia’s leading training providers to deliver short, engaging video-based courses designed for brokers. Learn practical communication, negotiation, and mindset skills to make your work easier, strengthen client relationships, and meet your CPD requirements. FBAA members receive exclusive discounted pricing on all courses.

Learn how to influence customer decisions with positive language, smart communication techniques, and behavioural tools that build trust and guide better outcomes.

Learn how to deliver bad news professionally without blaming the customer, escalating tension, or damaging the relationship — by using neutral language, empathy, and solution-focused communication.

Learn practical techniques to regain focus, build resilience, manage overwhelm, and understand your emotional limits so you can perform at your best.

Learn practical techniques to manage stress, reduce overwhelm, interrupt negative thinking, and stay grounded when pressure builds.

Learn how to navigate difficult conversations, support colleagues, and build a workplace where everyone feels safe to speak up confidently.